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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installation was quick and accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted all my TV's as requested and did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer was very professional and did a quick job installing my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in and had the bracked mounted in no time. Cables were hidden for a clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad's representative (Dave) service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, professional and made good advise while in the home. Would use them again for future purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it and connected components. It took 2 months to get everything working and I think that is unreasonable. The geeks know what they are doing and worked hard to get everything working. One thing has ruined the job hfor me. The cables in back of the TV are a mess, some cables still have the blue tape on them. It is an eyesore and it will be difficult for me to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, fast, & clean service! They were done in less than 30mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly and Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional and no additional charge because of total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a fantastic job. They were both very professional and friendly. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVICE WAS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected TV secured mount. Both gentlemen i dealt with were friendly, professional and took time to explain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the recommendations and level of ease with which the Geek Squad came out, mounted and installed my TVs. This was my first time using their service and would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fabulous! Will definitely use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, courteous, and efficient. Cleaned up after the install, gave me his phone number if I had any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job, mounted tv and set up remotes for me Elvis was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting service through Best Buy is great. The install team is very well informed and you can tell they care about what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Zach was great in setting it up for me. Very nice guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were brilliant Very methodical and perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Loft TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and quickly with efficiency mounted my 72in TV for my daughters in the loft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Experience. Smooth and easy process. Fast Installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GEO ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY LEFT ME HANGING LITERALLY, HAD TO BUY LEADS TWICE. YOUR GEEKER GEO WAS GREAT, DID A GREAT JOB CLEANING UP THE OTHERS ATTEMPT. GEO DID A GREAT CLEAN INSTALLATION. THANKXXXX GEO

    I would recommend this to a friend