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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    GREAT SERVICE! Amazing Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service.. very efficient and knowledgeable ! Look forward to the next tech experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demian

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond to mount the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their guys are always on time for me and do an excellent job. Respectful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strange during pandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job installing. Very neat and practiced social distancing and mouth covers and gloves during process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who came to setup was pleasant and helpful. Showed us how to use the remote and set up our sound bar. Made sure he took the box and packing material with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting was perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted the 85” Sony TV perfectly. It’s centered on the wall and at the correct height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the techs very helpful and friendly loved the service and definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite quickly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Came at date said and were very professional. Also cleaned up after the installation and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad installer was great. Knowledgeable about what he was doing and made it look easy. Love my newly mounted TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, very good work, cleaned up, explained everything. Happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever....no pun intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing !!!. They were respecful of my home, wearing shoe covers. They were professional and kind. And most importantly, they were extremely talented technically. Can't say enough kind things....oh yeah, and the price was good. Win.... Win!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers from Best Buy installed the new TV mount on my wall & attached the TV. The mount is very substantial & tilts forward so I can see the TV without cranking my neck. The installers were efficient & respected my home. They did an excellent & professional job & I'm very happy with the work they completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Tv and help me with all my settings. Tech was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 77 inch TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and all external devices. Verified things worked as expected and when it was discovered the TV's build in Network adapter wasn't working offered to drive to Bestbuy and pick up an Apple TV so we could by-pass the TV's adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit back and let the pros do it. Save yourself the stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall perfectly the way we like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trust Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Best Buy for all wall mounting - excellent service and great prices! Backed 100% by Best Buy - I wouldn’t go anywhere else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication in advance of their arrival. Arrived when they said they would. Very polite and courteous. Installed the TV mount and 77" TV exactly where we wanted it. They helped us set up the TV and soundbar and made sure we were comfortable on how to operate everything before they left. They cleaned up, and took all the packing material with them. A very positive experience overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Bravia installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, they were professional and excellent. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work wall mounting a Samsung frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JJ and her colleague did an excellent job mounting a Samsung frame tv. I had ordered a wall box to mount the control box of the frame tv but it was too big for the space behind the tv. JJ came back after a week to make sure that the control box was properly installed after I ordered a smaller box.

    I would recommend this to a friend