Customer Ratings & Reviews

Geek squad installed the mounted the tv quickly and with no wires showing or i excesses holes.

Installers were on time and courteous. Took time to be sure everything was precise.

JJ and her colleague did an excellent job mounting a Samsung frame tv. I had ordered a wall box to mount the control box of the frame tv but it was too big for the space behind the tv. JJ came back after a week to make sure that the control box was properly installed after I ordered a smaller box.

It all worked like a charm. Couldn't have hoped for more.

The agents were on time and very efficient. Within 30 minutes they had the old TV down, the new 77" TV mounted correctly and the old TV packed up with all the packing material junk to take away. They then set up all of our cable/ internet services for the TV and showed us how to make it all work. The agents were great; best installation experience ever.

We have benefited from the Geek Squad on several occasions and every time they’ve come through in a timely fashion. Each time I/we were excited and eager for their help. And each time it was better than we hoped and more all inclusive. Each tech eagerly shared their knowledge and got us up to speed quickly.

The agent replaced my tv and connected it to all that was necessary.

The installing techs were very knowledgeable, friendly and efficient. Job well done.

Technician came and installed the tv very professional.

Excellent service! Bought a great tv and a fabulous price… they came for set up when expected, worked quickly and carefully! It’s why I go to Best Buy!

The agents mounted my tv in the living room, installed ROKU and connected it to my cellphone.

Everyone was extremely polite. They tackled a complex install that took a couple visits. My only complaints would be that if they couldn’t finish the job, we had to reschedule and wait weeks in between each visit to get the project finished. Also, communication in between was lacking and if you call geek squad you get sent to a call center out of the country that are pretty much a waste of your time!

The service was excellent and the techs were professional would recommend.

A very efficient crew that took care of business. Knew what to do.

Installation was done quickly and efficiently. The technicians were very friendly and explained what they were doing in each room.

The Geek Squad was great. Too bad they didn’t know you couldn’t use a Roku without an adapter. But that really the responsibility of the salesperson. And I know I should have done more research. I wouldn’t buy an LG again. Nice picture, but I actually care about accessible content.

The geek squad mounted my tv. They also connected it to my other devices.

The Geek squad did a quick and excellent job setting up our TV. They explained everything about the TV in detail. We were viewing TV in no time.

Very happy with this purchase. Works perfectly. Easy and simple to use

Great job by tech. Very efficient and friendly. Would highly recommend