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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 731 Showing 14,601-14,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Re located my 75 in and installed my seround.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked hard and did a great job! Thy arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with install; everything working fine. Just wasn’t expecting to pay an additional 360.00 for “extra” services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung my wall tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Rep hung my TV using the wall mounter with success. I’m enjoying my tv wall set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were quick and very professional in installation of my tv. Wall mounting looked so easy when they do it in few minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outside installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had to install our TV into brick on our covered patio,,,,they did a nice job with no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were very quick and efficient in perfor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new tv and mounted it to all the devices very satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting my tv and making sure everything was connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems with my equipment noted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every things is working great. The technician was very helpful with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and would answer any of my questions. They did a tutorial and made sure I could work my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job the guy that came to that house know his work to perfection I have to buy again cause my neck is hurting but that was my fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home Mount and Connection to WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy in-home installation. The agent did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable staff, I highly recommend the Geek Squad for this service, great price, efficient service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 TV Wall Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two male installers came. Originally one female installed both by herself and she was excellent. They wore masks and disinfected upon completion. I did appreciate both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and quick at mounting my 77 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so impressed with how curtious, knowledgable and efficient the two Geek Squad employees were mounting our television. Realizing how terrible our wifi signal was, Jarod suggested another product to improve the problem and came a few days later to install the eero on three floors. They were a pleasure to deal with and we would definitely use Geek Squad again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, on time, set up and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and instructions. Kind and friendly employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job coming to my house and mounting my TV. Speedy and professional. Id highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well. Tech was knowledgeable and pleasant.

    I would recommend this to a friend