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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 735 Showing 14,681-14,700 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV, explained everything in detail and we’re very patient & professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service and Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis was great. He took time to explain all the hookups and dialed in the TV's and audio system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting aa 90 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer that showed up to mount a heavy duty TV and wall mount were exceptional and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted our tv so quickly and we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the work that Geek Squad does!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a mount from Best Buy and wanted a professional to do it as I did not want to damage my TV. Scheduling of service was very easy even with pandemic. On day of installation, staff would let me know when they would make the appointment. The installation was very quick and done very well. I have use them to install several items in my home. Would highly recommend. Very knowledgeable and fast. They took away all the rubbish from the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a really good job mounting my tv and hiding all the cables

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior work and explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship and overall knowledge. Answered all questions and explained every step Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and did a great job installing my 2 tvs. They were quick, neat and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on time tv minting and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = My Heroes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job of mounting my TV and correcting a connection problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service mounting 75in TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys professional, polite and knew exactly what to do. Great experience! Would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quick and accurate service. They were able to get everything done in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad takes care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were really efficient and professional. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad connected my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to all my devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Brown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and all the necessary devices so that I had a wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did everything fantastic, in all aspects of the delivery, install and setting up of the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivered, installed on wall and gave us instructi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional knowledgeable, quick service, excellent instalation process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Ryan from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second review due to having a different experience with another Geek Squad Technician. This technician which I believe his name was Ryan (I remember because it’s also my son and husbands name) was the BEST! He did an amazing job at uninstalling the defective tv and installing a brand new tv! He moved quickly and I was at ease with my purchase! Thanks to him he made this such a better experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Very professional

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv very quickly..I tried doing it myself but had trouble with the beams.. no trouble for them at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and mounting was completed in a timely manner with no issues.

    I would recommend this to a friend