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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 737 Showing 14,721-14,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of placing our new TV on preexisting mounts. Explained TV functions and made sure we were good to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek squad tech sup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my tv and connected them great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional, timely and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JimL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mounted it myself no problem understanding directions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great i loved how knowledgeable he was and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very humble and professional gentleman who dud my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG CX series install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient. Employees were courteous and took time to explain the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did an awesome job. Explained everything and we’re very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall adjusted the wires and set it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my Sony Bravia 8 and Sono sou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek guys were courteous, clean and knew there stuff. Worked fast and madd a a couple of recommendation for best use. Much appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Guys......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was defective so it was replaced reinstalled and reprogrammed it for me. :) Great job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Job By The GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6th time I've used GS in the last 4 years: 4 for installs in different places and twice for failing hard disk on a computer. This one was particularly good: an SSD disk that the GS installed just about a year ago was failing. Still a few days from warranty expiration, the GS replaced the SSD at no cost and, because of a price reduction on the same SSD, I got a $21 store credit back. Another great job by the GS.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my tv - Rip-off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer said he needed an additional 120.00 to do the job, because it was a "special" install. Said the app didnt work so i had to pay cash or check made out to him. Its on the wall thats why i gave stars... got took by a crook

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounting my devices in a timely manner and did it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service on TV installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an on outstanding installation of my TV mounting it on wall, hiding cables, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on time service..Went above and beyond to get the 85 inch installed in my unit..I would absolutely use Best Buy and Geek Squad again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out for installation did an exceptional job! Went the xtra mile to install sound bar!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set up my television took great measures not to damage my home and property. He explained the pros and cons to my mounting options. He wore shoe covers and ensured the collegues he asked to assist also wore shoe covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were nice and on tie and installed everything how I wanted it n looks great! Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experienced installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgeable about how to operate my tv. They took their time when hanging the tv and to teach me how to operate it.

    I would recommend this to a friend