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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 748 Showing 14,941-14,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Highly Reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was the best! He mounted it super quick and was on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as pie

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets done well the first time. I moved into a new home and needed to install several TVs and thermostats so I put the Geeks to work. No disappointments. The clearer you are with your uses of the Sevices after install, the more helpful the agent will be with getting you ready to use it the second they walk out. They can program your remotes. They will connect you to WiFi. They will help you setup you app credentials. I know they have some limits but if you ask, you will likely get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two professional come to my house l. They were in and out within 2 hours.. I am very satisfied with Best Buy’s service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85 in installed by geek squad, turned out great. would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and looks great. Install team was awesome, and observed all of the COVID rules.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So friendly and helpful. Best service ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an absolutely fantastic job and so very polite. The gentleman was absolutely wonderful and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected + setup all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was fast, smooth and the Geek Team was outstanding. Very happy with everything they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommending Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional white glove service. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad may have saved my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were totally professional and personable. They not only installed the new television and sound bar but also moved the old television to a new location and installed. During installation they discovered that there was a serious wiring problem. They had to rewire the whole wall area for safety reasons. They accomplished all this effectively and efficiently. The GEEK squad not only setup the new sets but perhaps saved my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Experts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who hooked up our new wall mounted TV was fast and efficient - definitely worth having an expert do the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly agent mounted TV and was very helpful in telling and showing me how remote worked and about all the extras on the TV. The agent arrived on time and had everything done in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, competent and courteous. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were efficient, informative, polite, et

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, informative, polite, etc. All around great guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely fast, knowledgeable, attentive and welcoming. They also gave me great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Tech!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was my service tech to install my new tv and wall mount. He called ahead, was on time, and was extremely polite and knowledgeable. He had a little difficulty due to uneven wall studs thanks to my builder, but worked through options and ended up with a solution that was better than my original idea. This gut exceded any service tech ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, too big too do by myself . Tv is perfectly centered in the wall . Well worth the cost ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got r done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job very efficient knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents used my own mount for my tv and hung it so fast! I was surprised by how quick and efficient they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and got the job with no problems.

    I would recommend this to a friend