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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 753 Showing 15,041-15,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. My only complaint they didn't show up until 9pm over 3 hours late

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad perfect serviced and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional serviced. The installer was really helpful and set the tv perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a new found appreciation of the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was excellent. Prompt, Courteous, Informed, and COVID aware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes technology simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that works with Alexa (Amazon). Makes so many technology issue simple and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Work was done as expected, very professional, on time, took time to explain functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a tv to be mounted and Bestbuy came and showed me where it was going to be placed and was up in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very knowledgeable! Helped me understand a lot more about my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted TV stand and connected it. They made sure everything works fine before leaving. very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professionally done. TV mounted exactly where we wanted it and the cables are out of view. Cleanup was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an excellent job of installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents (Mitch and Rico) were very proficient. They installed my tv and attached all the other components I had. They made sure to test everything to make sure it was all in order. They were exceptional in explaining the functions and did a great job of cleaning everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean, efficient and fast. Very pleased with the service. I’ll use them again as the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV to wall, made sure all was hooked up properly so that we could watch our cable shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install had problems. Third party installer dropped the ball. Geek squad solved the problem, came out and did an excellent job on the install. The TV locked up during setup and would not reboot. What did Geek Squad do? Found that a new TV was in stock at the store so they finished the rest of their scheduled installs, picked up the TV and returned after normal quitting time to get us up and running. Can't ask for better service than that. Thanks guys, your the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick clean service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very polite and professional. Did a good job. Will use them in the future. Thank you Jordan and Anthony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting our 85" Sony ( which we Love!) however I was walking the dog when they did it. When I came back, my husband had them mount it higher than I would have liked. They returned the next week and mounted it where it was eye level. They did a Great Job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install would recommend to anyone who ask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional, friendly and accommodating. Work done quickly & area left very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick and professional, there was no sign they were here other than a beautifully hung television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv installation and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job and after completion of the job they clean the surroundings and give me some instructions...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 65 oled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was in time super easy to talk to and have things explained to us. Epirus ask for him again

    I would recommend this to a friend