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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 757 Showing 15,121-15,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and courteous in the entire installation. Very fast and efficient and set up all programs and connections for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My guys did a great job and was extremely knowledgeable. He answered all my questions and was very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, made viewing tv so much easier and added space to my room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job! Did well instructing us on the use of products and cleaning up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best geek squad member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was excellent and so helpful. Helped mount a TV for us and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs who installed two TVs were above and beyond great. Chris from our local store is very seasoned. They kept our home clean, and handled any obstacles successfully (like wide stud placement and an in-wall HDMI cable that was stapled to the studs with no movement). They were positive and knew their stuff. The TVs are lined up properly and the techs even explained how to use them and messed with the settings for best picture quality. I would highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOHN FERNANDEZ DID A GREAT JOB MOUNTING MY 55 INCH SONY TV, HE WAS PROFESSIONAL AND FRIENDLY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid Problems Installing Yourself and CALL EM NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty mounting it myself and finding the type of stud it was. It was metal and caused us some difficulty so we decided to go with mounting via Best Buy. It was a smart move. Our technician Larry was very very good and very efficient. He was done within one hour....Probably closer to about 30 minutes. He even hung on the mountain with his entire body weight to show him how strong the mount and the mounting was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When there was a problem with my order and the wrong item was installed, a second team came out and replaced it with the correct item. Free of charge and no hassles or extra paperwork.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed My 70 inch TV in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in record time. Possibly the best service I could expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on my door step on time as scheduled and were very professional and courteous...would definitely recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who delivered and installed TV in my house was outstanding. Both of them are so knowledgeable on the products and extremely professional and helpful. Because of this positive experience, I plan to do all my shopping for electronics at BestBuy going forward and keep my TotalTech membership. I am very appreciative of their service and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nobrainer extra service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparing the installation cost to the time, labor, and risk of doing it myself, is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fantastic install job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a quick and fantastic job installing our tv they were also very nice and were very informative!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installed in record time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent and very courteous during the mounting of my living room 85 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent installed tv mounting quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and knew what they was doing. Good customer service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeks installed and mounted my 90 inch tv neat clean quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad wall mounted two TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was very knowledge and efficient. We would definitely request agent again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, professional and very fast. Wouldn't want anyone else to mount my TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this tv mount and so far, everything works

    I would recommend this to a friend