Customer Ratings & Reviews

I installed this tv mount and so far, everything works

Geek squad crew were outstanding cleaned up after and removed boxes you guys rock

The process was completed in a quick and efficient manner

The agents expertly and quickly mounted the tv and connected it to my devices.

Agent was polite and very professional. Mounted my television and connected all systems and used apps

The Geek Squad personnel who delivered and mounted my tv were great! They found out where everything was going and asked my preference on height, took all the measurements and installed the mount and hung the tv. they also connected the tv to my wi-fi and checked for updates. They then asked if I wanted the packaging for anything and when I said "nope" they took it all away without blinking an eye. I would recommend Geek Squad for tv mounting.

Excellent quality, easy install, beautiful esthetics

Great work. Quick and easy install. Would recommend.

Agents mounted TV exactly as I wanted and adjusted picture and sound expertly.

Great service! Dear all, This memo is being written to you all to inform you of the great service that I had with the Geek Squad representatives. I certainly will definitely use the service for future products that I purchase from BEST BUY. I'm happy that I purchase the tech membership and will definitely make use of it.

Two guys came in and mounted 3 TVs in my brand new home. Those guys were very polite, efficient, and neat.

Agent did a excellent job mounting tv and connecting all other devices.

The agents were polite ,knew their job and were quick and neat. Thank you to both of you.

I was hesitant because they booked me with a third party (not Geek Squad) installer but I needed to get my installation done for guests. Steve was fine but a bit difficult. His work was nice with the mounting. I am not completely happy with the programming on my main TV. I will need to call him back. But he kept saying he was going to have to leave and have them reschedule because the codes for his payment were not right. Well, that would not do and I wasn’t happy. He got terse and kept going in and out to make calls and get his stuff. He was telling me my mount was not correct (it was) and he would have to come back. Every excuse to not complete my job. I sat on the phone and reached Best Buy Geek Squad, worked out part of it (they were also difficult and honestly ridiculous saying they could not make decisions for another company or give authorization). Well I booked through Best Buy/Geek Squad and they should be able to make the call and correct the errors they made in inputting the codes for this 3rd party. Anyway the work got done and I am more than happy with the install. Like I said, programming is still and issue with the one Harmony. I will call to get that fixed. I have always loved using Geek Squad and never a problem until I agreed to a 3rd party outfit. I will not be doing that again. Beware anyone other then Geek Squad doing your install or programming.

They seemed to know what to do after determining the best approach to hang the tv. They knew the product and how to work it. Showed me a quick tutorial.

The two gals that showed up to mount my new Samsung Frame TV were excellent!!! Their measuring and math skills far surpass mine!

Great mount and was easy to install. Would recommend

Geek Squad Installed our Bedroom TV I’m record time. It looks great!

Excellent service, excellent work,excellent customer service and very polite

Very competent, efficient. Clean neat and very informative