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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Love the Feel Squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to mount my 65 inch TV to the wall. They did an excellent job. The TV was placed exactly where I wanted it to be and was centered perfectly. They connected my TV to my internet and made sure it was working properly. They also hooked up my DVD player and VHS player. They synced my cable to the TV and showed me how to use the remote. It was all done in less than an hour. The geek squad was very professional and I would definitely have them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. Answered all questions. Highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome guys, very knowledgeable and professional job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Technicians. Quickly and professionally mounted an 85” tv with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They were very nice and respectful. I also don’t have to worry about it falling off the wall or missing a stud if I would have done it myself. I would die if I ruined my expensive TV. The peace of mine is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two awesome young members of the Geek Squad arrived early. They did a great job of getting everything setup, and taken away. They are the reason we would say this is worth having the annual membership Perfect installation. Please than them for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been superb each time they've come to set up our home systems. They're knowledgeable and great to speak to about everything. Every time, we've tipped when their services have come to our house because they go above and beyond and we appreciate a service just like theirs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colorado Springs Geek Squad Alex and Tyler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Tyler did an outstanding job. Efficiently and competently moved my existing 65" Sony to the living room and mounted it on the wall. Additionally, they installed the new 77" OLED Sony on the wall in the bedroom. They made sure everything worked, provided advice, and cleaned up thoroughly. Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and hooked the TV to all the devices and took time to make sure it worked and we could work it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV quickly and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable , knew his job installed TV very efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! I hope I can request them when I move and have to remount this tv again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reps installed quickly and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reps installed my TV quickly and hooked up some components, but I missed on making sure everything was to be hooked up and working - an additional service I believe I needed to specify. Some components were noted as old so would need to replace for such items to be connected and to work properly. Reps were friendly as well as working quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my new TV and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job takes the worry out of installing the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was fast and efficient. BB guys were great and friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average install, could be way better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount isnt completely leveled, but decent enough. Issue is the mount used is great, but the installer didnt tighten the bolts enough causing it to tilt to the left, and i have to adjust pretty often. Good news is they are coming out Thursday to replace TV with a bigger size, so hopefully i have a better experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and friendly staff. On time and respectful of home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job mounting my TV. Very happy with the Geek Squad team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team delivered and installed the new tv. They also moved my existing tv to another room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides hooking up my new television promptly, the tech took the time to explain its workings to me

    I would recommend this to a friend