Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 38,694 reviews
  • Rated 4 out of 5 stars

    Nice Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & helpful Tv was not mounted as high as we discussed so I did have to get a follow up visit to re adjust That’s a little disappointing because of course I wanted it finalized but they said they only had a 1 hr window for the service The appointment asks the client to be available in 4 hour windows so I would think they should allow more than an hour incase anything is wrong so we don’t have to readjust our schedules again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new TV fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my new tv exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and Alberto were excellent in setting up our TV. They are very knowledgeable. I appreciate their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great job as always!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job as always, professional, friendly and setup just the way it needed to be. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr P

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds 65 inch TV over fireplace discreetly and securely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great installing tv, sound bar and

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the installers were great. Would heartily recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gave us more then what we expected thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the experience was great. Not only did they install what was on the work order we also had them hang another TV as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount x instructions made it quick and easy to install and mount tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough explanation and demonstration of my new Samsung television. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is stable and easily supports this tv with no stress to wall. Mounting is flexible and moves to accommodate whatever angle is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were knowledgeable and personable. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad waited on me despite traffic had me la.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made sure everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed full motion TV wall mount and attached TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sophisticated home theater system's, this tech's the best. He added a new receiver and streaming device to a 10 year-old projector and 8-speaker sound system, and got the entire system working perfectly. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job mounting a 65 LG OLED and an 83 LG OLED Everything looks great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was installed quickly and done well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount 2 televisions in my house. They were extremely efficient and did quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an excellent job of installing my TCL TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very professional and through ! They set up our TV and answered all questions (and we had a lot!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corner TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed in a corner to hang TV on wall. Everything worked fine

    I would recommend this to a friend