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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 765 Showing 15,281-15,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, Great services. Knowledgeable, polite and very professional. I will definitely use this type of service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very knowledgeable and did a great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all my TV's and connected them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jack was amazing and communicative. Excellent service and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job connecting my tv and wall mount. Connected my tv and tough me how to use remote Etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time fast and efficient. Great deal for the service. My husband will never try to install another electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a quick job and did exactly what I

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was finally mounted and I couldn’t be more happy! He worked quickly and had a lot of knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional Geeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. the geeks were professional, quick, and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and connected all equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding and Friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, follow-up, and advice from the team! And, the advice was on point. I am very pleased and happy with the outcome of my once slow laptop that would freeze up and hang for what seemed like forever on startup. It's now lightning speed. Thanks Geek Squad team, Eric at Pinecrest BestBuy. You guys rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting was good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were awesome. They listened to my problems with my earlier mounting and fixed several issues I had when I tried to mount my own tv in the past. Wish it were cheaper though considering I’m elite plus and a member — and since I bought the tv from BB initially. They gave me no discount or anything other than the basic % off for paying $200/year for the total tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. The installers did a wonderful job installing my 75 inch tv and wall mount. Extremely happy with there service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internal lack of communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install went well, mounted good job. just had wrong wall mount first time they came out. had to wait another 3 days to get it installed. I believe the whole thing was a lack of communication in-house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down our 65 inch tv and put up our 75 inch tv. great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recessed tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for our over the fireplace tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are overwhelmingly pleased with our service & with the Best Buy Team. The agent set up our new tv & unfortunately it was defective. Best Buy wasted no time haggling about the issue but immediately had the agent install our new tv! Best Buy Thank you so much !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and did a nice job. Answered all of my questions about the TV also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad who delivered and installed my new 65 in LG TV did an excellant job with installation and then explaining the features of the TV, They explained how to use the remote to go to the Smart TV features. This is the fourth or fifth TV I had installed by them. Only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad offers great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and it seems to be holding without falling off the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were friendly, professional and nice to my Rottie, Mia. They were very knowledgeable and helpful with the apps as well. Welcome back at my house at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine with connecting the tv........

    I would recommend this to a friend