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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 769 Showing 15,361-15,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick and courteous installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech arrived on time and was very courteous and professional. Got the installation done very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ramonnnn Geek Squaddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did such a great job, 10/10, installed quickly, and very kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went quickly and correctly. Installer was polite and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teto & Justin, east Omaha store, are the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby and i are techno illiterate, so we REALLY appreciate the Best Buy Geeks! We finally bought a digital television, so we may watch Netflix in our bedroom. (We have Dish, so the analog televisions just never give up! Relegated that analog tv to the guest room.) Justin & Teto explained everything to us, and even helped us decide we really didn't need a sound bar or extra speakers. We enjoy this new tv. We are going to ask for Justin & Teto next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process was carried out with care and precision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another home run with the geek squad. They mounted our outside TV for us with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about the level of service we received. Thank you Geek Squad. You went above and beyond to make certain that everything was perfect. Our new TV looks great, thanks in part to your terrific mounting job. We'll enjoy it for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick, fast and efficient. The wires are hidden and the mount is very sturdy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a good job installing my TV but the did not install the sound bar the right way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great reinstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding installation on the remount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed the new tv quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was completed quickly. Tv was perfectly centered on wall. Area was cleaned after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers, smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, kind, and clean. Both installers worked diligently and answered ll the questions I had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up on service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service and was on time. No issues after install of TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is number 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents done a great job with setting up and mounting my TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's Malcolm installed my televisio quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malcolm was great. He was very courteous and prompt. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well and we were extremely pleased with the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of 5 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing new TVs and we very professional and cleaned up everything when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, I highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Samsung 82" TV from Best Buy. I didn't want to risk damaging it. So I had the Geek Squad come out and install the wall bracket and TV. They sent out 2 guys, they were both professional, polite, and fast. After watching these guys work and struggle a bit. I'm REALLY happy I paid them to do it, because I probably would have struggled with it for hours. They even cleaned and swept not only the work area, but the path all the way back to the front door. 5 Star Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, very good technical knowledge. happy customer

    I would recommend this to a friend