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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did well, professional, neat/clean and made sure I was happy prior to their departure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got TV installed and Ring Doorbell installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend. Workers came on time. Took old TV away. Installed TV first. They connected what they could because my new TV did not have all the outlets I needed. The Doorbell was installed fast. I had purchased the Ring doorbell from HSN and had BestBuy install. Works great. I was able to get the services at a reduced price because of the total protection service I purchased for $199. Very happy overall and would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service possible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy says they want to give the best service possible, well in this instance I think they did just that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Friendly. Fast. Neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and helped make sure all was in order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Home theater is awesome! Wonderful color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent mounted my 55 in., Sony Bravia XR OlED TV to my bedroom wall.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Total Tech Support I Miss You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give you a 5 or even a 4 star rating, even though the service was spectacular. The ridiculous price to hang TVs, purchased from Best Buy, is simply too high. The old Total Tech Support was a way better benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, fast, clean, looks great, I'm very happy with my TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and had the tv mounted in seconds. I am so impressed by them! I will definitely use them again:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technicians did a great job with the installation of my QN90A. The whole process went smoothly, very efficiently and the wall mounting was clean and precise. I would have drilled like 10 extra holes on the wall if I had done it by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install was Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives were professional, courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was done in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Damien was very pleasant. he called the night before install and kept me updated on the day of. While he was in my home he cared about my hardwood flooring and wore protective booties. He was friendly and answered all the questions I had. If I ever have another install I hope to get Damien again,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad showed their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were quick, friendly and efficent. I was very confifent in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and fast install was very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was fast and efficient when setting up my new TV with my previous A/V setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad techs did a excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and Bobby did an excellent job by relocating my existing 85” TV to a higher position on my wall. They were both very courteous and friendly. They also installed another TV in a bedroom and took the time to go over all the features. Both Alex and Bobby went above the call of duty, keep up the excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 12 TVs without any issues. They were professional and quick. Great Work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were professional a friendly. Even moves my old tc to another room. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps were respectful. Great installation job. explained features

    I would recommend this to a friend