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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 784 Showing 15,661-15,680 of 38,694 reviews
  • Rated 5 out of 5 stars

    Efficient, helpful, and expert service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful, kind, considerate and took care of everything we could possibly ask for. I was not home at the time and they perfectly explained everything to my wife and helped her very easily replace some faulty hardware that we had. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed and mounall the T.V. 's.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Alberto and Wyatt Were Excellent!!! We were very happy with the Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Hector the best installer ever! polite courteous and listens to wants!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and really knew what they were doing. They were very carefull setting up our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Installers were clean, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with no wires showing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV with no wires showing Just alittle pricey after getting the bill was alittle shocked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service tech was professional, courteous, and helpful. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job with setting up the tv"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would not hesitate to use the geek squad for any upgrades. very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were absolutely amazing, professional friendly extremely knowledgeable helpful, taking their time to explain every detail of what was being done and it’s operational use. I personally recommend Best Buy and it’s amazing team for future purchase. Special shout out to The Geek Squad. Way to go. Keep up your special talents making apartment come alive. Many Many Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly how you want it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told these gentleman exactly what I wanted and they not only met my demands but exceeded them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys were fabulous!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV connect was scheduled between 4-8 but that morning they called and asked if they could come earlier. I was thrilled! They showed up a 3:00 like they said they would. They had some problems mounting the TV because of the duct work in my house, but they kept at it until they figured out how to do it. They were smart, courteous, and very knowledgeable. I would highly recommend using them for TV mounting, especially with larger TVs (ours is a 65").

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Techs did a fantastic job. Knowledgeable and professional .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were earlier than they said, very professional, explained everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are very professional. Sa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv's to the wall and were very nice about answering questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were professional, polite and did a great job. I did not want to hang an 80 inch tv by myself, and was happy to have professionals do it. It looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees were respectful. Fast and courteous service. Respectful of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great install job by the geeks. did it right. good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service delivered was professional and swift!! The tech made sure to discard all trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my new TV and set everything up to work with my existing connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were fantastic. Showed up on time and installed perfectly!

    I would recommend this to a friend