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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad did a nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on time and job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough and very professional. Very helpful showing me how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer arrived early and the installation when without a glitch! Very pleased with installation, clean up and instructions!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    installer was not a member of the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting was great but had problems with set-up. Had to call set up person back cause tv went blank. He struggled with getting my tv back up and viewable. really didnt know exactly the right way. but it's viewable .. BUT.. the app page stays up with the tv also. I have to click on the DISH controler to get rid of the the app page. Have not even attemped to try using apps yet. Don't want to lose TV again. Can I get someone to help me ??

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Professional, quick and took care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It all went very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up when they said they would, and put the TV exactly where I wanted it. Would do this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did a professional install. Quick and on time with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    K&S Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    K&S Installations did an outstanding job of mounting my tv. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled and helpful

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ease, speed and quality of their work it was a no brained to use the Geek Squad for this work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV on my living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job!! They really know what they do!! No mess in my house, very professional e perfect service. I highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job mounting my TV and explaining the operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding! Installation was very professional,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and his teammate were on time, courteous and very professional. Installation was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV to my satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 months of rescheduling the installation appointment, finally the scheduler understood that I wanted Geek Squad to install my TV PROPERLY. Contracted company that first delivered TV did sloppy install job. Satisfied now, as a Best Buy customer since 1990 I know Geek Squad's work. Was disappointed I was not informed that a contracted company was initially hired for the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys!! Efficient, personable. Informative, and si helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chionesu Dickerson and his associate did a professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad employees set my new tv up with ease. Explained everything in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, knowledgeable, and courteous. Definitely made the right choice in using this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very helpful technicians. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from our installers! They were professionals and friendly. Our mounted television looks awesome in the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV 56"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 56 inch TV is working out just fine. No problems.

    I would recommend this to a friend