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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 788 Showing 15,741-15,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Best in town.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Geek squad totally took care of me. Fast. Clean. Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service quick installation i definitely recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved us a lot of headaches!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, pleasant and thorough. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted 2TVs and swapped out modem and routers. Very professional- timely also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job, geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two geek squad members that mounted and set up my TV were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the agents who were sent out they were very knowledgeable of my TV and the mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent, The rest of Best Buy was the single worst customer experience of my life. took a month to get, 4 times it was pushed back. Nobody could give me an answer, and now after all of that, no one is getting back to me on the refund and the broken remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome crew and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great and fast. Never had a better and more professional installation crew than these guys. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and connected tv, subwoofer and sound bar to our sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product wuality & Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is terrific & our existing Samsung Soundbar is working even better. Geek Squad technicians excellent in both work & recomendations for best viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad of Jay and Austin were terrific. Would highly recommend them for your install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install 85 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install with great operating instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what their doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Knowledgeable! efficient and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job. They were friendly, professional and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice, prompt, professional, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came out was great and very professional this guys deserves a raise he was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem installing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and installation seem easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    friendly, professional and knowledgable! They helped me answer many other questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friendly representative came home and hung the TV on the wall in a matter of minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. I made a great choice hiring the Geek Squad to do my install.

    I would recommend this to a friend