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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Ortley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was really good. Knew exactly what to do. I would never have figured it out. Showed me how to use the new remote and was very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professionals agents, Showed up on time with product and ready to work..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. Here's the thing though. I purchased a new wall mount, not knowing that my old mount would work. They didn't bring my new mount with them. They told me that the one I already have will not only work just fine, but that it was better than the one I PAID for. They told me that they would see to it that I would be refunded for the new one. Five weeks later, and I still can't get them to give me my money back. Great business model. Cheat your customers whenever possible. Thanks for nothing. Literally nothing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional, courteous, and completed the job in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came, carefully measured the TV, asked me where I wanted it and how high. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Brownlow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was awesome. They were on time, professional, friendly, helpful explained each steip and did a great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as usual! I had a large TV installed in a tight place, worked out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting TV was a breeze. Highly recommend this bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted my new TV quickly and perfectly. He also made sure everything was connected and working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super satisfied and happy with the way these guys mounted my TVs and set up everything for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos was a great, took his time and made sure it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was a great, took his time and made sure it setup and installed correctly, courteous too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service easy to setup and was understanding of COVID protocols

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Wouldn't use anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Setup my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my TV and mounted my speaker. They did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent quickly and professionally mount and secure your TV to a wall and connect your TV to your video components. We'll also add an Internet-capable TV and video components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys were great. They were on time and got job done perfectly. After set-up he walked me through all the features. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting my new tv in my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV Setup and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sky did a great job of pairing the TV with the system we had!!! She measured the space to make sure the TV was centered in the space. So, the mounting was perfect. The Geek Squad is lucky to have her working for their company! She kept working until everything was working properly. Thank you Sky!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed and happy with the install. They were the most professional and knowledgeable installers ive had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Contractor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor hired by Best Buy did a fantastic job. He connected the hearing device to the back of the TV. He deserves 15 Stars. And I don't know that my store Geek Squad deserves any stars. The original appt. was canceled twice without any explanation.

    No, I would not recommend this to a friend