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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 791 Showing 15,801-15,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an excellent job, came on time, very clean and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and were pro's. In and out of the house and perfectly centered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was incredible.. The two men were professional and competent.. They knew what they were doing and did it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Contractor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor hired by Best Buy did a fantastic job. He connected the hearing device to the back of the TV. He deserves 15 Stars. And I don't know that my store Geek Squad deserves any stars. The original appt. was canceled twice without any explanation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “Geek Squad” guys were on time, organized and knowledgeable. They showed/explained about our new TV’s operation. They made sure to answer any questions we had. They moved our old TV to its new location and packed up all the boxes and trash before they left. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV, all went just fine. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and experienced installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Very nice and friendly. Showed us how to use the mount as well as the TV. Cleaned up the area before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad gets stars!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were timely and knowledgeable. Couldnt ask for more! Will recommend to everyone I know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Mounted TV and DVR with efficiency and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that did the mounting did a great job. They called when they were about a 1/2 hour out and arrived on time. Wore booties over their shoes and did a quality job mounting the bracket. Cleaned up all the packaging and had the job done in minimal time. Highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the rep was quick and installed it perfectly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a slight mix up on the website and the rep said he was double booked. He checked to make sure my time slot was correct and moved around the whole schedule so he could install my TV. Sometimes the best customer service isn't about the actual work performed - he made what could have been a frustrating situation into one that was professional and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought their services to install my tvs in the house and I received a discount with the installation of two tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our 75 inch TV were professional and efficient. They arrived on time and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took care of my request vert professionly. I would recommen the geek squad to every one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. Did a good job, cleaned up after themselves , wore masks, were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squid installed my TV quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV and all connections quickly and showed my how to use the controls for maximum use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early. Worked quickly and was very knowledgeable about TV and cable set ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Fast and Very Skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were really great. They knew what they were doing, and they worked quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad completed a professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and completed the installation very professionally without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the tv mounted , makes watching in bed so much better .

    I would recommend this to a friend