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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 797 Showing 15,921-15,940 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great stand and installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stand is excellent, except the man who put it together for me had to use other screws that he had brought with him. The service technician from The Geek Squad was excellent. He was an expert!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complex multi install done beautifully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complex order executed beautifully. The Geek Squad arrived with some items that were purchased in the store that were not compatible mounts for my new televisions and I thought for sure I would have to reschedule the install. But not the case! They drove to the store during a power outage and picked up the right items and completed the install. Very impressed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Our goal is to always provide the best experience possible. There are some situations where incorrect items may have been purchased or sent, and it is good to know the Geek Squad Agents went above and beyond to get this resolved. We hope you are enjoying the new televisions, and thank you for trusting Geek Squad to do the installation. We appreciate you taking the extra time to leave a review with us, and we look forward to serving you again in the future!

  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is hard to please and the guys did a great job mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, quick and professional. Second time I have a TV installed by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Professional and prompt service. These guys were on top of their game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST ACCURATE SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new tv and existing tv to wall absolutely the greatest service ever. Looks perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person’s did a great job with mounting my television and making certain channels are working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents installed the bracket in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" Tv installed on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job i was satisfied with the team, they show up on time and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service pros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were outstanding. Professional. Courteous. Nice guys. Couldn’t do enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks qual installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed it quickly very nice people Excellent people would deal with again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome professional, clean and knowledgable. I highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad put TV wall mount up, quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this wall mount for putting my TV up. The Geek Squad people assembled it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team members that were sent out to program our 85" TV and set up our Logitech Harmony All In One remote were excellent. We had Ky and a female Agent in training and two other Agents that were absolutely wonderful. Full of information and suggestions that my husband and I as seniors could understand. We hope to hsve the same Agents out as soon as we purchase a digital receiver to replace our analog receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at all that they knew and how perfectly they installed the 90 pound television. Great people. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provide excellent service and mounting the tv on the wall. And clean work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, mounted and connected perfectly!!! Very well please. Very courteous, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leave it to the pros.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install looks great and tv works as it should. The installers were so polite and professional, they make it look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv in a perfect and professional manner. On time arrival. Durable mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted it on my wall. They routed the One Connect cable through my wall conduit. I did not need instruction in connecting it to my smart devices, but that all worked right away. I continue to be a loyal Best Buy customer. I would not buy this anywhere else.

    I would recommend this to a friend