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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad did great installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting my TV. It is neat with no cords showing. I would highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not their best work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unfortunate experience with Best Buy. It took three appointments, one of which the Best Buy personnel did not even show up or call. Very disappointed in the quality of work from the geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agents! I totally recommend them. They worked really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hing my new oled perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys hung my oled tv on the wall. Fast and efficiently. They cleaned up after themselves. Nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    e.g. Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    e.g. Thr agents mounted my TV and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch customer service and installation team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service and top notch geek squad installation team! i love the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Really good tv and good color and image ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 3rd party installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and took the time to explain everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dynamic duo did a great job installing and mounting the tv on the wall.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Install large 85 inch TV and connect sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install large 85 inch TV on high wall was contracted to third party by Best Buy. They finally got it mounted. It took 2 strong guys. Final details of sound bar control was lacking...had to get Geek Squad back to finalize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with my Samsung 75 “ install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job done by the Geek Squad team. On time delivery and professional installation. Thanks Francis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are prefessiobal installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Holds 65" TV well on manufactured home wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and connected my TV. They were precise with their placement. Of my TV .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and and clean. Came in did their job cleaned up in half an hour. Even took the big tv box away saving me some headaches

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad didn’t level the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Not leveled, but did good work otherwise. Never came back and reposition because it wasn’t centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional did an excellent job Made sure every thing is working help with All my add on apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great! TV so far not so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was good at first but after 2 weeks a large, shaded area appeared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very solid mount to the wall great alignment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” QLED 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of setting up our new TV, everything was done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a super job and both were very pleasant!! Answered all of my questions honestly!!

    I would recommend this to a friend