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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 803 Showing 16,041-16,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent Work by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sQUAD hung TV, attached it and also moved my existing TV and cupboard out onto my porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeeK squad connected my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting our TVs and connecting all our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and mounted my tv and it took them no time. I was pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV as fast as possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV as agreed quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. Fast and efficient. Definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was done on time and the staff was knowledgeable and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set it up in a very Professional manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job mounting and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician were good and professional but were not particularly careful with furnitures and rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the geek squad installed my tv on the wall mount quickly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and efficient.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents came to the house and went to work immediately installing the wall mount and then installing my new Samsung 55" TV onto the wall mount. They connected all the wires, making sure all my equipment was hooked up and working properly!! It was a great experience, and I feel it was money well spent, These people really knew what they were doing.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This is a great example of how the Geek Squad can make life easy for our customers! Having a new television and components installed is always exciting, and we hope you are enjoying the new setup. Thanks for stopping in to provide a review,and we invite you back to shop with us again in the future!

  • Rated 5 out of 5 stars

    Service request fulfilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service request fulfilled. Geek squad has always come through for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good work. Short work by installation crew. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick friendly expert service for TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt. Install was smooth quick and professional. Techs were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always nice and professional. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr. Doug’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask the experts to do a larger TV on the wall and... I did! Great job! Great explanations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman that came to install our wall mount & TV were polite & professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was thorough explaining features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with how the technician walked me through the features of our new TV. The menu bar has everything at your fingertips. The voice control is amazing and the number of streaming services and internet connections is amazing on my Samsung TV. We love the feature of the room matching ambience feature. Don't always have it on, but it's nice. Overall I give a 10 out of 10 rating for the product and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install/removal was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new 4K TV and removed the old TV I bought from Best Buy years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrace TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin and his assistants did a GREAT job mounting my new Samsung Terrace outdoor TV. Due to the weight and height, it was certainly something I did not want to attempt on my own. They showed up exactly on time and worked quickly and efficiently. Would definitely recommend this crew to anyone needing a similar project completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting and hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent mounted and set up my 48 inch OLED TV. Great Job.

    I would recommend this to a friend