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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 805 Showing 16,081-16,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 65 in tv and did great job answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy for my 75 inch wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and did an excellent job to mount my TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service Techs were great, professional, courteous, knowledgeable and patient tutors when showing us senior citizens how to use the remote and she even gave us her personal cell # just in case we found ourselves lost or confused. That was so very sweet of her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting the tv and I am happy with the service they provide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad over delivering on my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called half an hour before arriving and showed up on time. They were courteous and pleasant. They knew their stuff, made the correct recommendations and got everything done perfectly. Couldn’t be happier with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and haul away staff are a joy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed. Geek squad had it up and perfect in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent went above & beyond the call of customer service. I ended up having the wrong wall bracket and he not only showed what was needed, he came back later to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Tech was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, Mike P., solved previous issues with buying the correct tv in order to connect a hearing aid device so that I could listen through it and my wife could listen through the soundbar. We had previous issues with our Harmony remote which Mike fixed in a jiffy. Once installed, everything worked like a charm and we love the Sony tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV mount. Able to pull out from wall and use many different angles. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both young men were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already completed a review soon after installation. With dealing with Covid I realize stress was a prevailing factor, but even after rescheduling, I kept getting calls telling me to reschedule. Again, after delivery and installation, I continued getting calls to reschedule. I felt like your left hand didn’t know what the right hand was doing. Evidently, your business lacks communication. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm missing something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first represetative did not get all the items needed so I found out and a second person got it right

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech that came to do my tv setup was awesome. very informative and patient with mess of wires from previous tv set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I was very happy with the professional work that Chris Hernandez gave us he is a star, all 5 of them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected devices and took the gigantic box away with them. Professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Bracket system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slide tv wall mount. Not a lot more money, but makes moving the tv so much easier. Great addition. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting system is ideal for where we placed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job when they came and mounted the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very friendly and knowledgeable, did great job installing tv on wall.

    I would recommend this to a friend