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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 812 Showing 16,221-16,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    Unsure what this means.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledgeable. On time and handled expediently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt and did a clean mount. Very nice job done! The agents were also very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad installed my wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great mount ecpert installation as usual best buy excels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 65” television mounted over my fireplace. The job was completed to perfection. I am totally pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, and well-done. Techs were knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike review of geek swuad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job. Measured, drilled into concrete and hung my tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Hunter were fantastic in mounting and setting up my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my 75 inch Samsung and got it up and running according to manufacturer's specs. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and did a great job.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quickly done. Everything was cleaned up before they left. The work was professionally done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done prompt efficient and friendly done on schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchase of a 65” tv for my office, the Geek Squad came out and installed and set it up. Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad tech know what he was doing and quickly wall mount the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added service. They came out to help install the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an awesome job. They are very respectful. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to have the people who do this for a living set up my new TV. There is a different level of quality if the 3rd party vendor (MasTech) does it vs Geek Squad employees. If you can ask get the Geek Squad employees. My more professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on-time and moved fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and personable technicians. Treated my home like it were there own. Arrived on-time making it an overall hit of a home installation customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a demanding type of person when it comes to my electronics installation these guys are true professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV on the wall and install my fire stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. They we're professional and knowledgeable.

    I would recommend this to a friend