Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 814 Showing 16,261-16,280 of 38,694 reviews
  • Rated 4 out of 5 stars

    Ended badly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was OK but tech insisted on fiddling with remote and made a mess of settings. I fixed it after I threw him out. Had to make check out to independent contractor, not Geek Squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the TV and answering any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my tv was excellent! Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service. Use again.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick. Great service. Did a nice clean job, were on time for appointment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV on Wall perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent which was a third party agent hung my tv with no problem. However i had my own mount and he immediately looked at it and said it wouldnt work. Though i understand this is what 'they do', its always wise to actually measure to make sure what youre sayings is correct. As it turns out, upon my request to measure and make sure, the mount worked just perfect and my tv was hung with no problems or issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and installed to the wall. It is perfectly centered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed tv mount, mounted new TV and made all necessary component connections that I had requested. Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and knowledgeable. They were also on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous! It was a job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad completed the task quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and connected all devices for quick operation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad A+++

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to have several TV mounted in an office. The installers were on time, took the time to explain what they were going to do and did a perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad in and out in no time….

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great and professional all at the same time…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat mount and Geek Squad service on the market

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment was to mount our current TV in the bedroom with the Sanus mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were on time, quick, neat and made sure everything worked. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could have done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV's are getting so technical now days this was a great decision. They delivered my TV and took over in a good way. Installed my corner wall mount and mounted my 65" Samsung TV. The remote controls were set up for my cable system, The gentleman answered all of our questions about how our new smart TV operated ,then they cleaned up and took the huge box with them. They were great. I definitely will do this when I buy my next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job at mounting my tv and connecting my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv to this handy device and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad intalled my 65in LG OLED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fantastic! Very fast, efficient, and respectful! Wouldn't change a thing! They mounted my TV exactly where I wanted and gave me suggestions about placement etc. They made sure my TV was setup and calibrated before leaving! Just GREAT all around!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service not up to Best Buy old standards

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV via an excellent Wall mount but left me with a minium of instructions to gide my use of the TV and remote. Have been unable to contact Best Buy or Gek Squad to follow up on the installation and set-up. I receive no replies to any question I try to make to them. Very unsatisfactory for amount they charge!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 65 inch TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys (Nolan and George) were very professional and did a great job with the install.

    I would recommend this to a friend