Customer Ratings & Reviews

The Geek Squad technicians from Gilroy (Eddie and Jamie) did an outstanding job of mounting and configuring both our bedroom TV and Sonos soundbar as well as making recommendations to our network that increased throughput by about 12 times its previous speed. They were courteous, knowledgeable, and efficient. We're very pleased with the results.

The techs arrived on time and quickly installed the tv mount

Geek Squad tech was good, thorough and most helpful offering other options that fit the space.

The installers were friendly and efficient. They did a great job hanging our new TV.

This was supposed to be a re-connect to my devices because the smart TV portion was not always working correctly . They reviewed my system & moved my satellite boosters closer . Most likely I will have to replace those in the future . All has worked well except for a couple of times . Love Total Tech & Geek Squad . ❤️

Agents were very thorough and good knowledge. Quick.

They did a wonderful job mounting our TV and sound bar! So friendly and very professional!! They took their time explaining everything and making sure it was just right! They also took the time to go through the TV settings and get us up and running without having to figure it out on our own! My husband and I were so happy with the geek squad service!

The agents mount my TV and they also help me to connect with my other devices at home

Guys showed up on time very professional and courteous did a great job setting up TVs

They did a great job mounting the TV and and also did an excellent job of setting it up.

TV and all connections installed professionally. Very thorough in communicating how to use

Great job, fast and communicative. Knew what they were doing and made it look easy

The installers were very friendly and considerate. That clearly was a 2 person job in getting that done. They had all the tools to accomplish the install which wasn’t that simple . Nice job !

The agents mounted the tv and it works wonderfully. Very satisfied.

The 2 techs were on time and did a great job. We needed a new mount, which that had so the job was completed quickly

Awesome crew did a great job installing my tv. Much respect

On Time, Very Professional, And Put Up In A Timely Manner. Great Job, Very Pleased.

The agents mounted my TV and connected it to my other devices. It was neat and professional

Mounted my TV and did a great job. Very respectful of my purchased equipment and my home.

Geek Squad installers were great. Arrived on time, installed quickly and gave clear instructions on operation of TV and remote. My only complaint is that Best Buy's installation cost is way too high. The mount for the TV was already installed on the wall above the fireplace and our installation charge was still over $300. Not sure that I will ever purchase anything from Best Buy that requires installation.