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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 818 Showing 16,341-16,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Agent set it up quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and setup our new TV and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, friendly and good at their job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting team is excellent. They always do a terrific job. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was quick and professional. Couldn't ask for anything more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was incredible. She was thorough and made sure that I knew everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absouletly the best! Wonderful setup. They asked questions, so very patient explaining the steps they were taking setting up everything They made sure I could operate the remote easily.(I'm 73) Couldn't have been nicer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable, professional, prompt and efficient staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation guy was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wall mount for a tv so it works exactly the way you think it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for install and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got a 65 inch Sony from BB and made sure to sign up with Geek Squad to install it (w/ Sanus - Premium Advanced Tilt Wall Mount) and to cover repairs for 2 years. Their performance was excellent, absolutely on time, efficient, solid mount & TV install and no trace of any work when they left. TVs this size s/not be an afternoon project for you and a couple of buddies - unless you don't mind cracked glass, off angle mounts, and a good bit of debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Excellent Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an EXCELLENT job. Very professional and cleaned-up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work done quickly mounting my TV. Cleaned up materials. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patient and understanding and cared about the signup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the TV mounting service - excellent work by the Best Buy Geek Squad! The two employees showed up at our house on time, they were very friendly, and they answered any questions we had. We only needed basic TV mounting, since we previously had a TV hung up in the same location on our wall (the necessary wires were already hidden in the wall). The Geek Squad had our new 55" Samsung TV on the wall in less than 30 minutes. It looks amazing! Great work - thank you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came installed 55 inch tv on my complicated wall found a nice secure spot and showed me a few things about my tv mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, coundn’t ask for better, showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Samsung frame tv.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very knowledgeable technicians. Both very professional and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional and were done in few minutes. Besides that they were on time for the appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks beautiful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. Looks lovely. Install was quick and even installed product I bought to hide cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the geek squad. They came in and got job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad [crystal clear] installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time & quick with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Thrilled to have our new tv mounted

    I would recommend this to a friend