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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 38,694 reviews
  • Rated 5 out of 5 stars

    75” Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and much better than the 3rd party. More knowledge and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did not connect my to to my soundbar I love the to and it’s set ups but still I can’t connect to my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Excellent Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad TV installer are nothing short of profressionals and skillful service agents. They did a beautiful job installing my 65" TV on the wall without leaving a single thing on the floor. They even hid the cables to make it look like an art display. I spent a lot of money on my LG OLED and didn't trust myself mounting it. If anything goes wrong, you're covered by best buy's insurance so at was at complete ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GEEK SQUAD GOOD INSTALLATION BUT NOT HELP WHEN CAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was good. .. our problem is the money we spent to have access to GEEK SQUAD had a terrible time getting an answer to what turned out to be a simple solution. Cut off... couldn't understand... no knowledge.... not available today when called local store??:? called about 6-7 times taking 2 1/2 hours to find out how to turn off TALk BACK... UGH MAY NEED TO ASK FOR A REFUND FOR THIS 'GEEK SQUAD'

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication calling day before apppoint ment & morning of, friendly and knowledgeable people attended to install TV on bracket. Showed tv set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Superior!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members came in- had the product I ordered. Asked a couple of questions and got right to work. They took the time to explain to my husband how surround sound would work, the excellent choice of mount we purchased and were very professional. They practiced COVID19 protocol and even cleaned up the dust from drilling the holes! I couldn't have asked for a better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted & everything was concerned & working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I hung this TV above my mantle. The picture quality is amazing everyone is at all when they see it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job very professional, and pleasant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great, very professional. But, the tv is not even(straight).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding personal service !!! Would highly recommend to all my friends and family Compton Best Buy is the BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv instantly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv perfectly without any glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Detailed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very detailed and took time to make sure it was to my satisfaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad unmounted the old TV and mounted the new one. They made sure all of my apps were working properly (Hulu, Netflix, Disney+, etc.) They answered all of my questions and left their contact information in case there were any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had my TV done in about 40 minutes ! I was very well , please !!! I will use the them again !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service, Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat letting Best Buy come in and mount your new TVs!!! For the money, the service has been wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in first thing in the morning, let me see where it would hang and mounted it! Looks awesome!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an excellent job and worked fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please with the guys that mounted my TV. They were efficient and very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and quickly wall mounted my new tv. They were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted the tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a good job and mounted the tv efficiently.

    I would recommend this to a friend