Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 831 Showing 16,601-16,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    I would use these guys again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two young men were great, they mounted the TV on the wall and hid all the cords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smooth from purchase too installation No issues On time etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a new 65" Sony TV and about a week after it was installed began having a problem. I called tech support and told them what it was doing. They scheduled to have the crew come out and replaced the TV with a new one. The guys that came out were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work by the technicians very professional

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad person customer friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was not a need to move cable, due to Spectrum app app and not needing a box. It was a simple hang the mount and plug in. The price of $199 was excessive for this service. Once realized that this was all that was needed should have decreased the price to $100 at the most. Had I known this was all that was needed I would not have hired The Geek Squad. This was misrepresented when I bought the TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad finally got here

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COVID-19 sucks. It has delayed our lives for, probably, a good year. (4 months into it currently). My first 1-6 hour time frame for my 65” Sony Bravia installation was canceled by BB so that I can enjoy another few days to wait another day for the Geek Squads 1- 6 hour time frame. Probably took 30 to 45 minutes for the guys to mount my tv on the wall and WiFi my Bose soundbar 500. Very cool and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy With Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up the TV were very nice and went the extra mile. I was not told when I purchased the TV that a special cable was needed and they went out and purchased the cable for me. It was nice of them to not leave me in the lurch and ask me to make another appointment. They did the job efficiently, just wish they had taken a little more time to explain a few things to me, but I've called the Vizio customer service number and they have been very helpful. All in all, I was pleased with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    32in Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted and connected in good time. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount as recommended by Best Buy sales person met our expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job mounting my Samsung TV, extremely professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers were very knowledgeable & helpful with location, proper height & teaching me how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection of tv's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my televisions (4). They were very professional, punctual, friendly and respectful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied with service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV on the brackets on the wall and connected it to all my devices. We was knowledgable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patient

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my complete video and audio system. Fast and efficient, explained all functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough. TV looks amazing on the wall. Would definitely recommend Geek Squad services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived on time and we’re extremely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does good work again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, they mounted my TV fast and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up for our television and professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was the perfect fit had no problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES NOT TAKE THAT MUCH TO SAY THE SERVICE WAS PERFECT THANK YOU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad installed and mounted this television and did a great job

    I would recommend this to a friend