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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 837 Showing 16,721-16,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great! On time, courteous & professional.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, courteous & professional. Got the job done, installation & mounting of our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV properly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad agents installed the wall mount and the 77" television. They arrived on time and were very professional. They hooked up all of the wires and cables, made sure that everything was in good working order and gave us a tutorial! We couldn't ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job realigning the tv brackets and centering the tv above our fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were on time, professional, very careful with all my items, helpful, knowledgeable, and efficient with everything that they had to do. I love Geek Squad and recommend them to everyone that I know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek said was wxxellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and effectively. They were nothing but professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Super Agents, sometimes slower is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two agents show up, on time, and totally professional following confirmation call and pre-arrival call. Got to work immediately, and perhaps too quickly, as we ended up with four (4) extra holes damaging the wall (and not repaired), when mis-measuring the height for the mount to provide the desired height for the TV Screen. Additionally, with anything of substantial weight or value, I was suspect of the use of a magnetic "Stud" finder, which only really locates the screw or nail placed (right on/off center) to secure the drywall, and NOT the exact center of the stud which is essential for full strength and safety. Furthermore, the use of the backing washers that came with the mounting kit, and would provide additional surface area to bear weight and spread load from bolt head to mount were refused to be used, even when asked, told as "extraneous" and unnecessary. Afterwards, pulling on the mount to demonstrate strength actually flexed the wall, popping nail heads and seams, but hard to prove . . . However, the apres mount demonstration of the TV and remote operator, and of the features to further explore were very helpful Yet, if it were not for the unwieldy size and cumbersome fit, I feel I would have done better taking my time and mounting the TV myself without any damage and the peace of mind of a secure stud centered mount.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new TV mount for the larger TV purchase I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast and nice to work with. They had the tv mounted faster than I could have imagined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv with professionalism.I like how they mounted the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job they were clean courteous and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connect it all my equipment to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad person who came to mount and install my new smart tv was great. He not only made sure it was working and hooked up to various streaming services, but checked my other TV to make sure that was all set up properly as well. he was friendly and polite and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & professional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents took down my old tv & set up my new tv in less than 30 minutes! Thanks guys :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job! But threw my tv booklet away!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents really did a great job in mounting my tv.. only thing they threw my tv instructions away in which I need to learn my Tv..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for the tv and no issues they sent someone out to fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the tv perfectly and were informative of the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job performed at our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great professionals, polite, willing to make an extra step, take their time and the result is very visable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV in the living room. It took them some time and they finally got it mounted in. They were kind, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs finished the installation then tested all to make sure all was up and running correctly.

    I would recommend this to a friend