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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 839 Showing 16,761-16,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    Crew was informative and polite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed the wall mount and tv. They could not connect the tv because my cable provider did not relocate the coax to where i wanted the tv installed. The Geek squad ad crew did not want to relocate the coax cable because they did not want to cut the wall. Told me to hire an electrician. I did and cost was 5x of what it should have been only $50. Therefore, my tv was not connected by the crew to test the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly Geek Squad people. Knew just what to do. Finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv in minutes and made sure everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very competent and pleasant installers! They worked quickly, and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all devices. They were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Fast and efficient. Easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way my wall looks after Geek installed my Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional, polite and knowledgeable. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Awesome Installing My T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was outstanding! He arrived on time and put on shoe covers before entering my home. Once in, he went immediately to work removing my old t.v. and installing the new one. He was polite and informative the entire visit. I can't say enough good things about him and his service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV about fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle did an outstanding job in a difficult situation. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and did a great job mounting my TV. I would not hesitate to use their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job in a small amount of ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all your personnel were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very professional and willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was kind and very knowledgeable about my product and where was the best place to put myTv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eliminate the worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous service. Knowledgeable and patient when explaining features and operations(to the old timers)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted myTV and moved the old TV into the guest room and connected everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DON'T KNOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Total Tech Support was very good. He mounted My TV and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE INSTALLERS DID A GREAT JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE INSTALLERS WERE ON TIME, KNOWLEDGEABLE AND ANSWERED ALL OUR QUESTIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jamal had to overcome many obstacles to get my 20

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding job done by Jamal !! He had to return a second time after I picked up a part from Comcast . He even helped to set up the appointment. I would recommend the Geek Squad because of the outstanding work by Jamal !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted quickly by 2 very polite, friendly and efficient gentlemen. Professional all the way!

    No, I would not recommend this to a friend