Customer Ratings & Reviews

Geek squad technician was great, very thorough and professional. Everything was perfect when he finished.

Agents did a great job delivering and mounting new tv on wall.

The did a great job of installing my tv on the wall and were pleasant and respectful.

The guys did a great job mounting my tv. They were in and out in 30min. Excellent

They were on time. They kept me aware of their arrival. The TV was installed. They did trouble shoot any problems with resolutions. I very happy with the service that is why I choose Best Buy because of the Geek Squad was available.

The agents Addy & her colleague were well knowledgeable. Patiently answered all my questions & were good at suggesting products fir add on & upgrade too. Got the TV & the sound bar in a timely fashion.

Our associate helped us quickly with what we asked for

Bernard was excellent for exceeding my expectations for setting up the TV on my patio

Good sturdy mount if you need to remove from the wall at a later date or change tv's. It comes away from the wall 5.75 inches and can be tilted left or right

The guys installing the tv was very professional and nice

As a Total Tech Rewards member my recent purchase of a new 55" Sony TV was delivered and installed for no fee. They also programmed everything (2 remotes, sound bar, etc.). I am not sure how I rate with Best Buy, but I felt very privileged that they sent their very best two Techs, Jeren and J.

Everything was mounted and hooked Up. Works great. Agents answered all my questions

The tv wall mount service was excellent, geek squad came i itially and was pleased with their workmanship. The following week , I decided to add a center channel speaker, but the location of the tv, did not lend itself to the mount, fortunately, i was able to schedule a reinstall on the mount at no extra charge. Totally worth it.

Very prompt, effective, service. The technicians were professional Nd well prepared. Recommend highly.

Delayed in arriving due to prior appointments. When they got here, installed mount quickly.

Agents removed old tv and mounted new tv to perfection. He programmed all streaming services and showed how to access all of them.

This is the best service ever! My tv mount was mounted and the tv was set up . Fast friendly and efficient.

Geek squad did a perfect job mounting my tv. They explained details too!

The rep that signed me up for the TV mounting, assured me that the service would be able to mount my tv over the fire place as well is run the cables through the walls using the existing holes. When the technicians arrived I was informed that the was an extra charge to mount the tv over the fireplace , as well as charge for the cable management. It was a frustrating process having to go back and forth between geek squad and the installers . I hope that the store educate the reps on the proper information regarding the services.

technicians that installed TV were very professional and helpful