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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 845 Showing 16,881-16,900 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad set up my tv quickly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs made sure the tv wall mount was put in the exact place I wanted it. Set the tv up quickly and efficently. Answered all my questions and patiently showed me how to operate the tv, remote and how to find shows and record them. They were very kind and gave me good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works that's all that matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters it works that's all that matters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional. They called before they came. Showed at the time expected. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and down right with no mess most importantly . The price was steep but worth it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was excellent. Not only installed it the way I wanted but spent time showing me the controls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is out ragous but other than that great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two old people in Michigan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men did a wonderful job in connecting the tv and sound system. They also did some programming and gave us a lesson on how to navigate the all the functions. They were very friendly and efficient. they even put on covers over their shoes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home theater installation was done with skill and care. BestBuy techs were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to my devices and taught me how to use it he was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was on point for the amount of space ! Love it quick fast install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very professional and courteous. Quick scheduling and prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! They were so fast I think it only took them 40 minutes to bring tv in and mount it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount 85" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and courteous. The work they did looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks where on time an done in no time works great and went over everything a must have with new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected. Great job. Very neat and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed my. Racket and tv, very pleased explained use of tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were on time and efficient completed the job in a reasonable period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Awesome customer service. Definitely will get the service again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous installers that new exactly what they were doing. Very helpful with our questions.

    I would recommend this to a friend