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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 846 Showing 16,901-16,920 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, friendly and professional... I would recommend and welcome them back. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Large TV Installs = No-Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB's installing of my TV and mount, regardless of where purchased, is a great service. I can't say enough good things about the technicians who did the install. My TV was large, 77". It's a no-brainier to hire the Geek Squad, who do these installs every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation of large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and Ari did a perfectly good job installing the TV and configuring it. They appreciated the work I had done to provide all of the right cables ready for connection. While Anthony was configuring the TV, Ari was configuring the new Denon receiver connected to it, so I was not able to follow either of them closely, which would have been helpful for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew were very professional when installing our TV. They kept the area clean when mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    neutral point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job hanging my tv………!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. They mounted 2 TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty impressed with the in-home service. The team was very efficient and professional. They took me through the operation of the remote with the new TV and it was just great. The service is exceptional and I will use it again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team was quick and efficient in installing the mounting bracket and the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was GREAT. The mount for the tv was already on the wall - we just replaced the old tv. They did however set EVERYTHING up - internet, streaming, surround sound and showed me how to use the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and did a great job. Very Courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Did A Great Job Mounting My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV exactly as requested. Only complaint - the tracking app was inaccurate and caused some confusion. Overall, I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kevin and Alex were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this one star given that it has taken 3 attempts to get my TV mounted correctly. However Kevin and Alex came to save the day. Not only were they informative but took their time to ensure everything was set up correctly. HUGE thanks to them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech Chion was the best! He’s knowledgeable and very patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex & Brandon did a phenomenal job wall mounting the 85” TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smoothly. The guys were professional and courteous. Things were explained to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect fit for my 20 inch studs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had 20 inch studs rather than16 inch this mount accommodated both my house and of course the 55 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy hook up and allows just enough room to connect devices...and prices pretty good!..I would get another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was awesome! Very professional & coordinated every step with me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best price in the market great quality best customer service so glad I bought it from Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys that did the installation were professional and informed me of everything I needed to know.

    I would recommend this to a friend