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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 848 Showing 16,941-16,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down my burned out 65" TV and installed new one. Hooked up my remotes, showed me how to use new one and, for additional cost, took away old TV and packing materials. I could not have done it myself unless I rented a truck. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was a breeze and quick. They have an excellent job in installing the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They could not have gone better, excellent work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job, very professional and courteous, what more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted tv and connected all devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job in connecting all devices and mounting tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Five star! Love the tv mount and the products from Best Buy! the Best Buy crew and the service all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say, I was impressed by geek squad's installer. He knew everything and recommended a few things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV was delivered on time and the installation was very easy as the mounts were already on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that hung my 86” tv were very quick and professional. It was great seeing two women hang it. Thankfully the crew hanging it called a few days ahead of time so I could put an outlet and run HDMI cables in the wall to keep everything hidden and they informed me of exactly where to put everything to help them out and have a nice clean look. I highly recommend the service if you’re having a large tv installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of mounting my tv they were very nice and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved several TVs from room to room. They were very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team was very professional, super friendly, I forgot their names but was a ladies and a gentleman, thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV in no time and were very professional. Would use again if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv. They did a good job. However they didn’t connect everything, such as my speakers my husband had to do it when he came home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount above stone fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation. Took proper Covid precautions. Excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was installed, turned on, and found it had a crack in it right out of the box. No issues getting them to arrange exchange since they were the only ones to handle it. No having to try and say it wasnt my fault cause i never touched it. Worth getting this service for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was great, fast and efficient. Mounted my tv perfectly. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed everything and had professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED TV & Wall Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad continues to be very impressive with expert installation & knowledge on electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Installed perfectly and exactly as planned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly and cleaned up mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with their quick and clean installation. Very polite and thorough.

    I would recommend this to a friend