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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 851 Showing 17,001-17,020 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    top notch. arrived on time and did the work correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were helpful and explained the operation of the equipment. we are pleased with the service that we received from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time a did an excellent job in setting up TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek sualled install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and respectful with there work thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Wore masks and booties plus great job mounting etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great and the installer was very informative and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was perfectly done. Our technician was helpful, courteous and timely. Couldn't be more pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How's the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alls good. Installation was & is good looking very well installed, working very nicely an agents cleaned up good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good Tech’s. Knowledgeable, Professional, they were about their Business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek, Super Geeky, YOW!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome knowledge and service. Couldn’t be any easier unless it was free...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STEVE from Best Buy FINDLAY OHIO IS AMAZING!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was the best! 85" TV Mount on Fireplace. He is amazing. Then had him mount our new 65" and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank god for the geek squad .We all know that when you get older it gets harder to do things.So why not have your new tv installed by professionals that do it every day and can hook up all your components.So I did ,great job thank you ,you guys make my life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a solid job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were quick and did a very professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in with all equipment and well prepared. They were very speedy and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad did great job connecting tv and stereo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted tv to stand and connected all devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional Agents mounted tv and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job setting up my TV and equipment. They went the extra mile to make sure no cables showed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service from Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who showed up to install were very professional and courteous. After install they took the time to show me the features of the TV and how it works. My only issue was with the scheduling the first time the install was scheduled for was very poor. The first Geek Squad person was quite rude. But once escalated and the new people from Geek squad showed up they were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, worth every penny. The guys arrived on time and were extremely professional. We had a good chat about ideal viewing positions and they taped the wall so that we could decide before the actual mounting. The end result is impeccable.

    I would recommend this to a friend