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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 853 Showing 17,041-17,060 of 38,694 reviews
  • Rated 5 out of 5 stars

    My TV removal and set up was top notch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan and Cesar mounted my new TV and removed the old one. They worked with me to ensure everything was set up properly and cleared out the old connections. Thank you. You guys rock!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Job! They came and did the job...no fuss....no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted quickly and they took my old TV away. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job on the installation and explanation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the ease of the setup and the helpful advice. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The TV installation was very fast and very information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was incredible. They explained everything, took their time and installed everything perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted to brick fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure mounting in our brick fireplace. Easy to take down as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers were knowledgeable, friendly, and quick. They installed the 75" TV and set up the sound system, internet connections, and all of the other components within an hour. They made sure I knew what they were doing and they used the settings I requested. I definitely recommend these guys for any work requiring more than one person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Very efficient and speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and was very professionally experienced. Made sure I satisfied and measured everyone accurately. Will use their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t see myself shopping anywhere else for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that mounted my tv was awesome. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who set up my TV was wonderful. Also they took there time explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two fellas came. Set everything up, showed me how to use everything. Very professional guys. Thx!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guy did a fantastic job with the install, this is the 4th tv they have installed in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did the work and the tv looks sturdy. This product appears to be very well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service provider!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv installer did a great job! Had to customize cables, and he stayed until tv was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very professional and cleaned up after themselves. They did an excellent job mounting my 55 inch flat screen TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team help me. They were quickly and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great. What I didn't like is that I was told that they couldn't use the mounts I had, and I had to purchase two new ones for about $250. This happened after I told the person that I scheduled the service with that I had metal studs and what kind of mounting brackets I had. It didn't feel "right" when the techs told me this, but I let them go ahead with the work. Plus, I was never contacted by Best Buy after the techs supposedly reported back on my concern.

    I would recommend this to a friend