Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 856 Showing 17,101-17,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Agents are Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents came and took their time to make sure everything looked perfect and worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up everything perfect great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV quickly and well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my TV without incident. The process went very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys did great job installing TV and set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did great job. Installed TV and all all three worked together well. would recommend Best But installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and sound bar and subwoofer installed without a hitch and the guys were very personable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Need Alternatives for Mounting into Metal Studs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who showed up were great - no issues there. Instead, the problem turned out that the studs in my wall were metal and they weren't allowed to hang using those. (The TV I purchased had instructions for how to mount in that situation - including a separate kit for doing it.) So my issue is with the process involved with the TV mounting. I'm not sure how to best address this issue. I suppose the installation crew could have a plan for mounting whether the studs are wood or metal. That seems like an easier solution than having someone come to the house a day or so earlier to check whether the studs are wood or metal. If you're interested in the actual installation, we did it using input from a couple of sources. First, we got a piece of 3/4" thick plywood and mounted that across three of the metal studs. (The TV mount only uses two studs.) This allows the weight of the TV to be spread across all three rather than just two studs. We used screws/brackets specifically designed for metal studs to secure the plywood to the wall. From there, we attached the TV mount to the plywood. Once secure, the TV went on easily. No issues so far with the mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shane did an excellent job ...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shane did an excellent job hanging the 55" TV. He was very Personable and Professionally handled the Mouting of the TV in our Common Area Room at our Academy ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient and through in their setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mount

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these mounts, one for 55” tv and one for 75” tv. Looks good with both sets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative did and excellent job with the installation of wall mount and placement of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very meticulous and did an excellent job installing the TV mount and TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Quick Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely, came well prepared and was very knowledgeable about the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job. I had to guide them a little bit but the service was ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, your Geek Squad tech did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very professional and arrived when they said they

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates were very professional and were quick to evaluate what was needed for mounting our TV and clean up after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job was fast and looks really nice good idea

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat Screen Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large flat screen install. Great job. Timely. Thorough. Clean. Helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted and they look great. The technician was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so grateful that this service exists, my installers where fast very and knew the product details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional and quick.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciated the professionalism of the Geek Squad, and the quality installation.

    I would recommend this to a friend