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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 860 Showing 17,181-17,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    Setup went well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took their time to hold the tv up before it was decided where it was to be mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was only one guy, but he did GOOD! Knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by installers ,professional and quick ,would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and fast. Very nice person. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting works great. Was mounted perfectly and exactly where I wanted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad TV wall mounting is BEST IN CLASS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just absolutely excellent service! This is the second TV wall mount I have had done by Best Buy and could not be happier! Terrance is first class and was very careful to ensure it is mounted at the height you prefer and takes great care with his assistant to ensure the TV is carefully mounted. He has done 2 installations for me and the service is 100% perfect! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of mounting the tv. And we’re very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 75” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees worked with head office regarding mounting using tools supplied by Wall Panel company and quickly adjusted to another method to meet both my expectations and Best Buy’s requirements for safe mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 9 year old 32 inch TV to a 65" smart TV. The size of the box alone was imposing to me. The two guys who did my install were seasoned pros and had the new set and sound bar mounted and programmed very quickly. When we hit a snag with slow internet connection, they coached me on what to tell the cable company. Then they gave me a quick 'how-to' lesson, and cleared out all the packaging materials. So happy I used Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing...They did an awesome job mounting the TV over our fireplace...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad took very good care of me . They were knowledgable and efficient and even went beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional.. That’s how everything should be done right the first time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went exactly as hoped - smooth, well informed and highly recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were very polite and installed my TV with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive like everything else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, fast, quick and EXPENSIVE. AMERICA, land of the free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived as scheduled, installed the TV quickly and also showed us all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were kind and very professional. Very pleased with the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience with home installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed the device and mounted my tv and set up everything for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD EXPERIENCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived on time and were courteous and the installation was without incident. Good experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs on the wall quickly. Both my TVs look sleek on the wall.

    I would recommend this to a friend