Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 862 Showing 17,221-17,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    GeekSquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    both agents that arrived were excellent. they connected all of our devices to the tv and also went above and beyond and mounted our surround sound as well. enjoying our tv and surround sound as i type this! thanks Rashad and i forgot the other gentlemans name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mounting. We highly recommend this item. Easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional with installation and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my equipment efficiently and made sure I knew how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing and setting up the TV along with the soundbar. They set it up showed how to use it and answered any questions I had. Friendly and arrived when they said they would and cleaned up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for for people like us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough about the setup crew. They came in, removed the old TV, brought in the new TV, & discussed the best way to set up our unit. e made a change in the mounting so that the TV could move around more if we decided later, help us decide on things we really didn't need & set up the W-Fy to improve the reception for the best quality. Their professional help was wonderful as well as making sure we understood everything. I am so happy with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is as super nice and did my mounted my tv so fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good recommendation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store recommended this wall mount because it can work for a larger TV in the future and because it tilts away from the wall to make it easier to connect the cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remount TV Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents remounted the wall mount, attached the TV and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & easy install

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents took care of everything in a quick & efficient way, highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and it was perfect and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team did great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was quick and efficient. Very nice and cleaned-up afterwards. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose Castro is an exceptional Geek Squad member!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 75" TV and connected all the remotes and speakers to it. Jose Castro is an exceptional Geek Squad member, very courteous, patient, and knowledgeable. We aren't techno-savvy, but he took the time to explain everything to us in terms that we could understand. His partner is very good too. Best Buy must be very proud to have employees like them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were great TV well mounted all devices plug in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and value. Better price than the home automation folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Petr could not be any better. Installation was superb

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv and setting up a universal remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional, did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quickly and properly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad-never disappointed. always on time, know what they are doing and are helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very professional courteous and extremely knowledgeable and very quick. th a k you

    I would recommend this to a friend