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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 864 Showing 17,261-17,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Person did a totally efficient job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one person who took this assignment had been to our home before. Due to that, he quickly sized up the way in which the mounting & connections would be done. He was easy to pose questions by giving great answers. T.S. is one of your great employees and a fine asset for your business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made it possible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv was mounted to our satisfaction and we couldn’t have done it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and showed me how to do different functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmanship and both installer’s were very skills at doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected a center speaker to my Bose System and hung my TV! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wall mounting the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a outstanding job. I'm very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad who installed the tv in our house is very knowledgeable and really knows what he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd time using GSM to mount a tv. They arrived on time and got to work. The main installer was knowledgeable, professional and went the extra mile to ensure the service was excellent. The sidekick installer could use some coaching but I suspect he was in training. He made a few akward comments regarding our electronic brand choices but seem to know very little about them. I won't hold that against GS as ultimately the performed the service they were paid to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James & Josh Were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James & Josh with Geek Squad were amazing. They had the 77" TV and soundbar setup in no time. They took care of all the packing and gave some great tips. Would highly recommend them and the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable, fast, and neat. They gave me a two hour window when they was coming and kept me updated the entire time. They explained everything they was going todo before they did it. They made sure I was satisfied where they was mourning the Tv and got my approval before they placed it. I’ll never let anyone mount my TVS besides geek squad. The amount for this service is totally worth it for the great quality work you receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, quality visuals for films and sports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed our product did an excellent job. Very professional. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep score installed my TV and saved me time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job we’re very knowledgeable friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent hung the mount and tv. Very professionable and answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service was fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents installed TV and Sound bar and helped me connect all devices..Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad with a quick and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad workers that came in and helped put it up were very informative and made the process nice and easy!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in the communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The company was great but no one mentioned to me that we had to supply the mounting bracket. For the cost, I thought it would have been included. I received multiple for.s of communication on how to prep for the installation and NEVER did it say to have a mount ready. Had to reschedule after they arrived so that I could purchase a mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two installers arrived and started immediately. Carried in my 77 inch LG and started to mark off the install area. Mounted the mount and then installed the hidden outlet. Hung the TV and programed it and removed all the trash and away they went. Perfect from start to finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and polite service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent and well worth it for peice of mind when handling a large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys perform and Excellent work with the tv

    I would recommend this to a friend