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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 865 Showing 17,281-17,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and personable, and did an excellent job no much no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional wall mounting connected all and relatively quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my TV mount and TV. They set everything up on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was very knowledgeable and it did not take him long to hook everything up. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, professional and courtesy. was able to answer all question and demonstrated all usages of the TV system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected my devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my devices. Was extremely helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable. We’re able to answer my questions while they they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came and mounted my tv did a wonderful job of communicating with me about the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing. Got everything connected and showed me how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was professional, friendly, and patient in determining the perfect spot for my tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted tv and set up my devices,cleaned up as they worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew arrived early. It was quick and went very well. Helped me set up Samsung account. Would use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting our new TV on the wall. We were impressed with the speed of his work and even more impressed with the sound quality of our new Sony television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chris did a great job. Eficient and quick service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed and remounted TV mount for a extendable one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME AND VERY PROFESSIONAL AND WALKED ME THRU EVERYTHING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love it!!! It's so easy to install. We are very happy customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv install and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted and set up tv quickly. Then cleaned area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50" TV Wall Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was phenomenal! Called the night before, and then prior to arriving so I'd be available to let him in the house while working. Totally professional, great personality, cleaned up all dirt and dust, and even took the TV box away for disposal! Not much more I could've asked from the technician. THIS is why I go back to Best Buy time and again for my wall mounting work. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad overcame a few barriers to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (Benjamin) discovered previous connection had been covered by a cabinet installation and had to make some cuts to find the cable connection to the TV. He was able to accomplish the task and we ended up with a beautiful installation. We appreciate the extra effort the squad went to make it happen and that they had all the tools necessary to successfully complete the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so professional and did a great job in a short time. Amazing!

    I would recommend this to a friend