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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 866 Showing 17,301-17,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great installing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV in a timely and professional manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a clean and great job. Everything was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huntland

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the explanation while the install was in process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person did a great job with the work but I had like a 8 hour window of when they would show up that sucked. When the person called me to confirm a time he said he was 10mins away (didn't help). When he arrived he just realized that he could mount my 75" tv by himself so he had to wait for back up. Outside of that it was good. Work was good. They cleaned and removed all trash. He even had a surge protector he sold me for my TV that I randomly needed last mine. Made up for the craziness. Over all it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great-Geek-Guys!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a hitch, connections to all my devices. No sweat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician was very pleasant and got the job done efficiently, I'm very happy I decided to use the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erik did a great job. Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the TV and sound bar outside as we needed and did a good job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was great re wall mount for 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice guys. extremely clean and efficient, done in less than an hour...they did try to upsell me though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech’s mounted my TV securely without difficulty. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad. Extremely knowledgeable and helpful. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a nice install and mounting of TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Jonathan has been to our home to install through Geek Squad. He is very nice and very knowledgeable. He respects our home and most importantly is very pleasant and patient with all the question my husband and I have. You have a very good employee with Jonathan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took old tv down and installed new tv and connected to all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service provided great results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be transparent, service was provided by Best Buy 3rd party. I couldn't be more satisfied with the end result. The "tech" was professional and suggested a couple of changes to our original installation plan, which we agreed with. We used this service for a Sony OLED TV. In-wall wiring isn't something I have for all our TVs, but for this one, it too was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys to work with

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very professional and do the job just right. I would recommend geek squad anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quick and perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed quick and perfect! I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came out set up everything(tv & wall mount) they were very knowledgeable & customer oriented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic TV and wall mount. Geek Squad installed the equipment in no time.

    I would recommend this to a friend