Customer Ratings & Reviews

Excellent, friendly and very knowledgeable what they do.

Prompt delivery, professional installation team. Friendly! All items removed from home after installation.

The agents who came out were great. Explained everything as they were hooking up and mounting the system. Set all the channels and did a superior job in cleaning up after themselves. Great Job Geek Squad.

The agent did a great job mounting the TV and making sure we could watch TV.

The agents did a great job mounting my tv and connecting it to my devices.

The Geek Squad did a great job mounting my tv, sound bar, and bracket. Would hire them again!

The crew did an amazing job! They definitely know their stuff. Quick & no mess

I was extremely happy with their overall service. On time, courteous and professional. I would definitely hire them again. They did a great job with the installation of TV.

Very happy with the Geek squad team awesome job very impressive and quality service.

Installed and mounted my TV, connected it to my devices.

The agents installed my tv and connected all my devices!

Agents were quick and efficient. Cleaned up before leaving. Great service

He's simply the best! Very fast installation and good results.

I ordered this for my 90 year old mother in law to be installed at her residential living facility. the install was fine, but I already had a wall mount, but wanted a soundbar installed. first, although we ordered everything needed, including the sound bar mount, it came in different times and one critical piece never arrived (sound bar mount). Did a UPS track -- they said it was signed for -- but the name of the signer was unknown. But UPS said talk to Best Buy. BEst buy said talk to UPS. So we ended up ordering a second mounting bracket for the sound bar. After paying for a premium GEEK service -- thinking that would also include sound bar installation, we were told no, and had to have a second visit by the installer. We ordered on line -- which was also held against us -- our fault (we were told) for not going to the store to talk to a Salesperson before ordering?? Isn't the point of on line to save time and money for Best buy and us? The installation, once all the caveats are taken into consideration, went fine.

Agents mounted TV programmed remote, hooked up sound bar and set tv up

I cannot say enough about the installers of our TV. They did a great job in a minimal amount of time.

The Geek Squad rep send two do the install was professional and friendly and knew what she was doing. She took down the old TV and mounted the new TV I had purchased with no problem and adjusted the viewing angle until I was satisfied. I was very impressed with the service received and will use the Geek Squad again.

Agents mounted and connected all devices.Excellent job

The geek squad agent and crew that came to do install did a great job. Thanks Best Buy

the techs were friendly, positive, and knowledgeable