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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 882 Showing 17,621-17,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv very neatly and according to my wishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was friendly, efficient, helpful and quick. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work by the team, wall mount was beautifuly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arturo did a great job setting up and mounting the TV and soundbar. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all of my devices which was great work and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and neat cleaned away all debris would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our person was efficient, competent, friendly, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that did our work installed 3 TV's all 50 inches and larger and one was particularly a huge task which he seemed to make look easy!. He got all out equipment (auxiliary) connected to our satisfaction and was done in record time with precision. We were so pleased with his work we wished that he would always be the one that would do any of our Geek Squad work for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wall mounting experience the guys was on time and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer was very professional and on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TVs big and mounted! Installer was on time and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall very satisfied with installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were prompt, professional, & courteous. Installations were done quickly & carefully.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was perfect with my mounting except when they cut into my drywall. The mount placement is perfect, but when they installed the in-wall power extension, the faceplate does not sit well on the wall. It's loose. Not sure if they cut the hole too big or the screws are messed up on the faceplate, but it just doesn't screw into the wall. The faceplate sort of protrudes out, so I have to place it behind the wall mount in order for it to sit flush with the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents Ed and his partner were wonderfu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Ed and his partner (Sorry, I forgot his name) were wonderful. Very friendly and very professional. The did an excellent job setting up the TV and soundbar and then explaining how to use the remotes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service, terrible scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual service appointment was great, but the scheduling of the appointment was a complete nightmare. The time and date were rescheduled 4 times in 12 days, and for the last delivery date, I had to call in to see if they were actually coming because I received no notification until the tech called when he was on his way. Luckily, he called at the beginning of the window.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David the installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David is a professional installer, he knows what he’s doing on in his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did a great job mounting my tv and making sure it was in the correct location we wanted. Very friendly and personable. Quick setup and made sure everything was working properly before they left. Jonathan did an excellent job and would request him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and connected my devices. Dry friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They made sure we were completely satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time and was very professional. Also connected all electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were super fast and efficient. They were in and out in less than 2 hours and did a great job.

    I would recommend this to a friend