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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 885 Showing 17,681-17,700 of 38,694 reviews
  • Rated 4 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly and all questions answered, mounting in corner wasn’t easy, but finally everything went fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient pair mounted my TV's. Thorough and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Entertainment Room & Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has brought my living room to life and the picture quality is unmatched. I am very happy with this purchase. By far one of the best investments I've made in my new residence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technicians...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we expected and more....easy installation & operation...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician you sent was absolutely amazing. I give him 10 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that techs will install and put up tv on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new TV and connected it...no problems..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very polite and professional, very knowledgeable I believe he has been working with best but for 25 years. That speaks volumes about your company and the services you provide for your customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that set it up did a great job. Very personable and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mounting....agents did a wonderful and quick job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sound Bar installed quickly and neatly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to not have to do it myself. The agent was quick and asked me questions to make sure everything was installed where I wanted it. I had enough to do with just moving in to a new place, plus I had it installed in time to watch while I unpacked the rest of my stuff ;-) Don't let the name Geek fool you, besides knowing electronics, he also knew his way around power tools and wall mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They have been to our location three times so far, and we are calling them out again for work tomorrow. I do not mind paying for great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly worth the money. I would encourage those wanting to wall mount a tv to get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV quickly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 86 inch tv and love it... They did a great job... Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install and TV hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did nice installation. A little issue connecting sound bar to the one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast Install of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents removed my damaged TV (lightning strike) and replaced it with the new Best Buy Insignia TV which is working very well. Also, the synchronized my Xfinity remote to the new TV. Great service since they were available the next day to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was a pleasure to work with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were courteous, fast and efficient! Would gladly welcome them to assist me again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad wall mount my 75 inch TV and they did a great job. They were on time, TV is perfectly level, all my remotes were programmed and they cleaned up everything before leaving. I recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service & Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a superior job of making sure the TV was mounted just at the perfect height. They took the time to talk through the location and what would be best for our home and viewing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 75 inch TV mounted. They took a long time to complete. When it was done everyone was in a hurry to be finished. Later that day in saw that the TV was leaning to one side of the wall. They had to come out and refix. Big thing with mounting a TV is to make sure you get all the charges up front because there is a separate charge for the mount, speaker mount, to hide the wires (cable only) and to hide the electrical. Everything was misleading. The installers did not charge me for the electrical do that's why I scored it a 4 instead of a 1.

    No, I would not recommend this to a friend