Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 890 Showing 17,781-17,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    My TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s were on time and professional and were out in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The agents are always helpful, but are specialized

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 weeks ago we had 3 geek squad agents out to install our new QLED 85" TV with a tilting rack install, move a TV set to a different location, install a cable modem and then install an eero system. Did a great job. Later another agent came out to install the Ring Doorbell, which died the next day. Today 2 agents came out and pronounced the Ring Doorbell as "DEAD", and I am not sure when they will replace or upgrade the unit. Too many trips for too long a time, and still not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting the tv They mounted level and centered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Somewhat disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my sister's TV as a Xmas gift and connected cable TV. The soundbar could not be mounted because I did not have the proper equipment. Before my appointment, I inquired with the BB installation department and I was told the installers would bring what they needed. Of course this didn't happen, the installers said I was to provide the TV and soundbar mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Job mounting TV purchase. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality TV mount and set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, the communication with the installation team was great. They contact you right away to provide their direct contact info and then they send reminders via email and phone as you approach the actual installation date. On the day of installation, they were on time and got the job done in about 20 minutes. They did excellent work and my daughter was very pleased with her new mounted 4K TV. Great job guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great installing my TVs. My only complaint is that they didn’t take their garbage with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed the mounts quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 2 TVs in a timely manner and were incredibly safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and performed the task to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too big to do myself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the guys that came in. They hung it where we needed to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount and service. The staff was helpful in deciding g best place to mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted it, did great job nice and neat job and should me all features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 86" LG TV is perfect for the family room. The picture is extremely clear and the color is rich! Geek Squad installed my TV extremely fast with the mount. The total tech program is perfect for me. I do not have any worries about Best Buy products with this program!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job installing my tv. They were courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on point!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this TV. Crisp, clear, and brilliant color!! The Geek Squad did were on point. They put everything together. I didn't lift a finger. They're the bets!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very friendly guy. Installing was very quick. I will recommend 110%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job. Professional, thoughtful, all around good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job. Clean, friendly and precise, all questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great unit, holds the TV correctly and can be adjusted very easily, no complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did that!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Geek Squad for mounting my TV over the fireplace.

    I would recommend this to a friend