Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 903 Showing 18,041-18,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television fit the wall perfectly. Customer service was phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleasant, knowledgeable gentlemen. Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional. I was pleased with the complete service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with Total Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv I bought was having technical problems so with my Total Tech the replaced it, the only thing I was concerned about was the 3rd party company they use. I had just assumed the warranty was a Best Buy one, no isssues but I think the BB guys were more knowledgeable than the 3rd party outfit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went as expected and helpful staff. Happy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. My tv was mounted in no time! I would recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bracket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV bracket to put the TV on the wall. Geek Squad mounted it and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV were super friendly, knowledgable and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always nice to have someone do the work for you. It was done correctly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and work.This is the service that convinced me to be a total tech member geek squad still is the best benefit of total tech membership because of the free tv and sound system installation with quality technicians

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV and devices quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV and connected all of our devices and everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST SERVICE EVER. Love Geek Squad. Definitely can depend on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good experience with quality work and done in short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad who came out were super nice and did An excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Geek Squad installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very good and knowledgeable good job taking care of setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing 2 tv’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job installing 2 tv’s in our sanctuary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad worked quickly and professionally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very Professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mount for the Money! Love It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Mount! Love this thing - had Best Buy install it for me. Last mount I had on this 75 inch Samsung didn't pull out, swing and was tight to the wall so I couldn't connect anything to the TV once it was mounted. The new mount is just perfect and was so nicely installed by the Best Buy folks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing my Sony TV in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Agents did an excellent job installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was courteous, knowledgeable, and prompt. It is a bit pricey but worth it for a guy who is not diy.

    I would recommend this to a friend