Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 908 Showing 18,141-18,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched how efficient and quickly they unpacked and hung the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went beyond expectations to mount TV given issues with wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spending thousands of dollars on a big screen TV do you want to chance dropping it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is a great program. I’m just disappointed they changed it. I think they shouldn’t have been so greedy and I would have been a repeat customer. Now once it expires I’m done with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were both very knowledgeable and courteous. In addition to a smooth install, removing the packing material, they let me know the capabilities of my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greed Squad did a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they did all but one going to buy a new 4k disc player. They took down the 65" Sony TV, then put up the new 65" Sony TV. Also were very knowledgeable about what they were doing. Also, they worked well together. I would have them back anytime we have trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had called 2 days prior to the visit asking questions with covid related. Making sure everyone was good on their end as well. Then the day of to let us know when they will be in. They came with masks and they had gloves. They did it quick and efficient. They were very polite and let me know all that is about the mount and TV. I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, extremely helpful in setting up TV after installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they were doing, professional, clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service on the tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice service came in and mounted tv very quickly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting perfct for watching TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    now I can watch my TV from any area in my room . adjusts for any chair I choose to sit in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Heroes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seth and Ken did an EXCELLENT job setting up my mom's new television. So professional and helpful!!!! When they were finished, almost nothing hand changed so that she began using the new television immediately. I will most definitely be requesting them for my next installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job on the installation,all my componts an adjusttments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were fast and professional! Looks great! Very happy with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted out TV’s did a Great Job and were Friendly & Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good fast install on tv and was very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grat service. I would not have been able to install and set up without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always does an awesome job and tends to every concern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flush mount

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and used this mount. It works perfectly for my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and accurately

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my tv set up and mount. Would recommend their service.

    I would recommend this to a friend